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Terms and Conditions

Last updated: 2026-04-29

This document is provided in English. Translated summaries may be added in future, but the English version is authoritative.

These Terms and Conditions ("Terms") are a legal agreement between you and YarraBiz ("we", "us", "our"), the operator of the website at https://www.yarrabiz.com and any related subdomains (the "Site").

By creating an account, redeeming an invite code, posting a business listing, or otherwise using the Site, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Site.

These Terms apply alongside any other written rules we publish from time to time. If there is a conflict, the more specific rule takes precedence over these Terms for the matter it covers.

1. Definitions

  • Member — a person who has registered an account on the Site, regardless of role (member, admin, or superadmin).
  • Visitor — anyone who accesses the Site without a logged-in session.
  • Invite Code — a single-use code, in the format XXXXX-XXXXX, issued by an existing Member that allows a new Member to register.
  • Listing — a business profile created by a Member, including its name, description, addresses, hours, contact details, and category.
  • Member Content — any text, image, link, or other material a Member submits to the Site, including profile information, Listings, club content, and messages.
  • Visibility Setting — the access control applied to Member Content: public, registered, club:<id>, or private.
  • Club — a group of Members configured on the Site, used to scope visibility of Member Content.
  • ACL — the Australian Consumer Law as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth).

2. Eligibility

To register or use the Site, you must:

  1. be at least 18 years old, or have the legal capacity to enter into a binding agreement under Australian law;
  2. provide accurate, current, and complete information when you register and keep it up to date;
  3. not be barred from using the Site under any law that applies to you; and
  4. not have previously had an account terminated by us for breach of these Terms, unless we have agreed in writing that you may register again.

If you are using the Site on behalf of a business or other entity, you confirm that you are authorised to bind that entity to these Terms.

3. Invite-only access

  1. New Members can only register by redeeming a valid Invite Code issued by an existing Member.
  2. Each Invite Code is single-use and expires three (3) days after issue.
  3. Invite Codes are personal to the inviter. You must not sell, auction, share publicly, or otherwise commercialise an Invite Code.
  4. We may revoke any Invite Code at any time, including codes that have been generated but not yet redeemed, if we reasonably believe the code has been misused or its issuer has breached these Terms.
  5. We record the chain of who invited whom (the referral chain) and may rely on it to investigate misuse, suspend related accounts, or restrict invite issuance.

4. Account registration & security

  1. You may hold only one (1) Member account at any time, unless we expressly agree in writing.
  2. You are responsible for all activity that occurs under your account, including any activity by people you have allowed to access it.
  3. You must keep your password confidential, choose a password of at least 8 characters, and not share your session with anyone else.
  4. You must tell us promptly at support@yarrabiz.com if you suspect any unauthorised access to your account.
  5. We may, at our discretion, require email verification, additional identity confirmation, or a password reset before allowing access to certain features.
  6. Sessions are time-limited (currently 30 days) and we may invalidate any session if we reasonably believe it has been compromised, or if your account is suspended, deactivated, or deleted.

5. Member Content and business listings

5.1 Ownership

You retain ownership of any Member Content you submit. We do not claim ownership of your Listings, profile information, or other contributions.

5.2 Licence to YarraBiz

By submitting Member Content, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt (only as needed for formatting, indexing, translation, and display), publish, and communicate that content to the extent necessary to operate the Site and provide the service to you and other Members. This licence is limited by the Visibility Setting you choose for the content.

5.3 Public content and search engines

If you set a Listing or field to public, you understand and agree that:

  1. it will be displayed to anyone visiting the Site, including non-Members;
  2. it may be indexed by search engines (Google, Bing, etc.) and surfaced in search results;
  3. it may be cached, archived, or otherwise reproduced by third parties outside our control; and
  4. you cannot guarantee the removal of content from caches or archives operated by third parties when you later change visibility or delete the content.

For these reasons, you should treat any field set to public as fully public information and only set it to public if you are comfortable with that.

5.4 Your warranties about Member Content

You warrant that, for every piece of Member Content you submit:

  1. you own it, or have all necessary rights and licences to submit it and grant the licence in clause 5.2;
  2. it is accurate, in particular that the business is real, that you have the right to represent it, and that any contact details, addresses, prices, hours, or qualifications are not false or misleading;
  3. it does not infringe any third party's intellectual property, privacy, publicity, or other rights;
  4. it complies with all applicable laws, including the Australian Consumer Law, the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), and any industry licensing or registration laws applicable to the goods or services you advertise (for example, trade licences, food handling, health practitioner registration, financial services licences, working-with-children clearances); and
  5. it does not contain malware, tracking pixels, hidden redirects, or any other harmful or deceptive technical content.

5.5 Your responsibility for Listings

Your Listing represents your business, not ours. You are solely responsible for the goods and services you offer, the accuracy of your Listing, your interactions with customers, and compliance with all laws that apply to your business. We are not a party to any transaction or arrangement between you and another Member or a Visitor.

5.6 Removal

We may remove or restrict any Member Content at any time, with or without notice, if we reasonably believe it breaches these Terms, is unlawful, is the subject of a legitimate takedown request, or risks the integrity of the Site. Where practical, we will tell you what was removed and why.

6. Acceptable use

You must not, and must not allow anyone else using your account to:

  1. impersonate any person or business, or misrepresent your affiliation with any person or business;
  2. submit false, misleading, deceptive, or fraudulent content, including fake Listings or sham contact details;
  3. harvest, scrape, copy, or systematically extract data from the Site, including by automated means, except as expressly permitted (for example, by the public sitemap);
  4. use the Site to send unsolicited commercial messages (spam) or to circumvent the visibility model to email or contact other Members at scale;
  5. attempt to gain access to any account, data, or system feature you are not authorised to access, or to bypass authentication, rate limits, or visibility controls;
  6. introduce malware, viruses, or any other harmful code; conduct denial-of-service attacks; or otherwise interfere with the operation of the Site;
  7. use the Site to host or distribute content that is unlawful, defamatory, harassing, threatening, hateful, sexually explicit, or otherwise objectionable;
  8. use the Site to advertise goods or services that are illegal in Victoria or in your jurisdiction, including unlicensed financial services, unregistered medical claims, or counterfeit goods;
  9. reverse engineer, decompile, or otherwise attempt to derive the source code of the Site, except to the extent expressly permitted by law; or
  10. resell or commercialise access to the Site or to other Members' contact information.

We may suspend or terminate your account for any breach of this clause.

7. Visibility and privacy

7.1 Visibility model

The Site uses a per-field visibility model with four scopes:

  • public — visible to anyone, including non-Members and search engines.
  • registered — visible only to logged-in Members.
  • club:<id> — visible only to Members of the named Club.
  • private — visible only to you and to site administrators.

You are responsible for choosing the visibility of each Listing and each field you control. We provide the controls; you choose how to use them.

7.2 Site administrators

Site administrators (Members with the admin or superadmin role) can view all Member Content regardless of Visibility Setting, for the purpose of moderation, abuse investigation, and account recovery. Administrators are bound by these Terms and by our internal handling rules.

7.3 Privacy Policy

How we collect, use, disclose, and store personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

8. Communications from us

By registering, you agree to receive the following communications from us:

  1. Transactional emails — email verification, password reset, account-status changes, security alerts, and similar account-management messages. You cannot opt out of these while you have an active account; if you do not want to receive them, you must close your account.
  2. Service notices — notices about changes to these Terms, the Privacy Policy, or material changes to the Site.
  3. Optional updates — newsletters or community announcements, only if you have opted in. You can opt out at any time using the unsubscribe link.

We send emails from no-reply@yarrabiz.com with a reply-to of support@yarrabiz.com.

9. Account suspension, deletion and recovery

9.1 Self-deletion

You may delete your own account at any time from the dashboard. When you delete your account:

  1. we take a snapshot of your account data (profile, Listings, addresses, club memberships, OAuth links);
  2. we anonymise the live record so your name, email, and contact information are no longer visible on the Site;
  3. your Listings are removed from the directory;
  4. your Invite Codes that have already been redeemed remain in the referral chain (anonymised), so the chain stays intact for invite-cap accounting; unredeemed codes are revoked; and
  5. your email becomes available for use by a new account immediately.

If you are an administrator or superadmin, or if you are the sole owner of a Club that still has other members, you must transfer ownership or be demoted before you can delete your account.

9.2 Suspension and admin-initiated deletion

We may, with or without notice, suspend, deactivate, or delete any account if we reasonably believe:

  1. you have breached these Terms or any law;
  2. your account has been compromised, or is being used to harm others;
  3. your Member Content infringes a third party's rights and a takedown notice has been received; or
  4. continued operation of your account presents a risk to the Site or to other Members.

We will use reasonable efforts to tell you why, except where doing so would prejudice an investigation, breach a court order, or risk further harm.

9.3 Recovery

A deleted account may be restored by a site administrator from the snapshot, provided the original email address has not been claimed by a new account and any linked Google account has not been re-linked elsewhere. Recovery rehydrates your profile, Listings, and Club memberships from the snapshot at the time of deletion.

9.4 Permanent purge

A superadmin may permanently purge a deleted account's snapshot. After a purge, recovery is no longer possible. The anonymised live record may be retained to preserve the integrity of the referral chain.

9.5 Survival

Termination of your account does not affect any rights or obligations that accrued before termination, or any clauses of these Terms that by their nature should survive (including clauses 5.2 (Licence), 13 (Disclaimers), 14 (Limitation of liability), 15 (Indemnity), and 17 (Governing law)).

10. Our intellectual property

The Site, including its software, design, layout, look-and-feel, logos, branding, and the curated category taxonomy, is owned by us or our licensors and is protected by Australian and international intellectual property laws. Other than the limited rights to use the Site granted by these Terms, no rights in our intellectual property are transferred to you.

You may not copy, modify, distribute, sell, or lease any part of the Site, or use our name, logo, or branding, without our prior written consent, except as permitted by law.

11. Third-party services and links

The Site may include links to, or integrations with, third-party services (for example, Google sign-in, search engines, mapping providers). We do not control those services and are not responsible for their content, terms, or privacy practices. Your use of a third-party service is governed by that service's terms.

12. Service availability and changes

  1. We provide the Site on an "as is" and "as available" basis.
  2. We may change, suspend, or discontinue any feature of the Site at any time, with or without notice. Where a change materially reduces the functionality available to you, we will use reasonable efforts to give advance notice.
  3. We do not guarantee uninterrupted access. Maintenance windows, bugs, third-party outages, and force-majeure events may all cause downtime.
  4. We have no obligation to retain backups of your Member Content beyond what is necessary to operate the service. You should keep your own copies of any Listing or content you cannot afford to lose.

13. Disclaimers

13.1 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the ACL or any other law that cannot lawfully be excluded. Where a guarantee under the ACL applies and we are entitled to limit our liability for breach of that guarantee, our liability is limited as set out in clause 14.2.

13.2 No professional advice

Information on the Site, including Listings, is provided for general information and discovery only. It is not professional advice. You should make your own enquiries before relying on any Listing or contacting any Member, including verifying licences, registrations, and qualifications where relevant.

13.3 No endorsement

A Listing on the Site is not an endorsement by us of the Member or of the goods or services they offer. We do not vet Listings beyond the invite-only entry control and our acceptable-use policies.

13.4 Other warranties excluded

To the maximum extent permitted by law, and subject to clause 13.1, we exclude all conditions, warranties, and representations that are not expressly stated in these Terms, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

14. Limitation of liability

14.1 General limitation

To the maximum extent permitted by law, and subject to clause 13.1, our total liability to you for all claims arising from or connected with these Terms or the Site, whether in contract, tort (including negligence), under statute, or otherwise, is limited to AUD $100.

We are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of revenue, profit, opportunity, goodwill, data, or anticipated savings, even if we have been advised of the possibility of such damages.

14.2 ACL goods or services

If a guarantee under the ACL applies to a supply of goods or services made under or in connection with the Site, and we are entitled by section 64A of the ACL to limit our liability for breach of that guarantee, our liability is limited to (at our option):

  • in the case of goods — replacement or repair of the goods, or payment of the cost of replacement or repair; or
  • in the case of services — re-supply of the services, or payment of the cost of having the services re-supplied.

14.3 Reasonableness

You acknowledge that the Site is provided to you free of charge and that the limitations in this clause are reasonable in those circumstances.

15. Indemnity

You indemnify us and our officers, employees, and contractors against any loss, damage, cost, or expense (including reasonable legal costs) arising from:

  1. your breach of these Terms;
  2. your Member Content, including any claim that it infringes a third party's rights or is false or misleading;
  3. your use of the Site in a way that breaches any law; or
  4. any transaction or interaction between you and another Member or Visitor that arose from your Listing.

This indemnity does not apply to the extent that the loss was caused by our negligence, fraud, or wilful misconduct.

16. Changes to these Terms

We may amend these Terms from time to time. If we make a material change, we will:

  1. update the "Last updated" date at the top of this page; and
  2. give you notice by email and/or by an in-Site notice at least 14 days before the change takes effect, unless the change is required for legal, regulatory, or security reasons in which case we may apply the change with shorter or no notice.

If you do not agree to a change, you may close your account before the change takes effect. Continuing to use the Site after the change takes effect means you accept the updated Terms.

17. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia. You and we each submit to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia sitting in Melbourne, and the courts that hear appeals from them.

18. Disputes

Before starting any court proceedings, you agree to contact us first at support@yarrabiz.com with details of your concern, and to give us a reasonable period (at least 30 days) to investigate and respond. This clause does not prevent either party from seeking urgent injunctive relief.

19. General

  1. Entire agreement. These Terms, the Privacy Policy, and any rules expressly incorporated form the entire agreement between you and us about the Site, and supersede any prior agreements on the same subject matter.
  2. Severability. If any clause is held invalid or unenforceable, that clause is to be read down to the minimum extent necessary, or severed, without affecting the rest of these Terms.
  3. Waiver. A failure by us to enforce a clause is not a waiver of that clause or any other clause.
  4. Assignment. You may not assign or transfer your rights under these Terms. We may assign these Terms to a successor entity (for example, on a sale of the business) on notice to you.
  5. No agency. Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship between you and us.
  6. Notices. We may give you notice by email to the address on your account, by an in-Site notice, or by posting on the Site. You give us notice by email to support@yarrabiz.com.
  7. Force majeure. Neither party is liable for any failure or delay caused by an event beyond its reasonable control.

20. Contact

If you have any questions about these Terms, please contact us at:

YarraBiz
Email: support@yarrabiz.com
Web: https://www.yarrabiz.com

Terms and Conditions · YarraBiz